AI
Artificial intelligence can help you write, analyze and prepare your work much faster. But you need to understand what it can do, and what it can't. This category explains the words you see everywhere: prompt, AI agent, model, hallucination. The goal is practical. You should be able to write a clear request, check the answer and keep the final decision. An AI can give a wrong answer with great confidence: always reread anything involving numbers, law and facts. It doesn't replace your experience or your knowledge of your customers either. It saves you time on first drafts, analysis and repetitive tasks. This field changes very fast, which is why the pages concerned show their verification date. Start with one task you repeat every week and hand it over to AI.
Generative AI is artificial intelligence that can create new content from an instruction: text, images, video, voice or code. ChatGPT, Claude and Gemini are examples. It is excellent for drafts, ideas and variations, but it can be wrong with great confidence, so every fact must be checked.
PromptA prompt is the instruction you write to an AI to ask it for something: a question, a task, a text to produce. The more precise it is, the better the answer. A good prompt often brings together five elements: a role, some context, a task, a response format and an example.